Terms and Conditions

 

Welcome to LuxArray (https://luxarray.co.uk/). These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

1. About Us

LuxArray is an online retailer offering a curated selection of:

  • Audio & entertainment products

  • Computing & accessories

  • Fragrances

  • Health & beauty items

  • Health & wellness tech

  • High-end tech

  • Tech essentials

  • Travel tech & accessories

Our registered office is located in the United Kingdom. For questions, please contact us at [Insert your contact email/phone here].

2. Eligibility

You must be at least 18 years old to place an order on our website. By using our services, you confirm you meet this requirement.

3. Orders

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • After placing an order, you will receive an email acknowledging receipt. This does not constitute acceptance. Acceptance occurs when we dispatch the goods.

4. Prices and Payment

  • All prices are listed in GBP (£) and include applicable UK VAT unless otherwise stated.

  • Payment must be made in full at checkout via our supported payment methods.

  • We reserve the right to change prices at any time, but changes will not affect orders already placed.

5. Shipping and Delivery

  • We ship to the United Kingdom and selected international destinations. Delivery options, timescales, and charges are shown at checkout.

  • We will make every effort to deliver within estimated timescales, but delays may occur.

  • Risk of loss passes to you upon delivery.

6. Returns and Refunds

  • We accept returns in accordance with UK consumer protection laws.

  • You have the right to cancel your order within 14 days of receiving your goods (excluding certain exempt items such as personal care products once unsealed).

  • Returned items must be unused, in their original packaging, and in resalable condition.

  • For return instructions, please visit our [Returns Policy page] or contact us.

7. Product Descriptions

We aim to ensure that all product information, descriptions, and images are accurate. However, slight variations may occur. Colours may appear differently on different devices.

8. Warranty

Products may come with manufacturer warranties. We do not independently warrant third-party products beyond your statutory rights.

9. Use of the Website

  • You agree not to use the site for any unlawful purpose.

  • You must not attempt to gain unauthorised access to our systems or interfere with our site’s operation.

10. Intellectual Property

All content on our website—including images, text, logos, and graphics—is the property of LuxArray or its licensors. You may not reproduce, distribute, or commercially exploit any content without permission.

11. Limitation of Liability

  • We will not be liable for any indirect, consequential, or special damages arising from your use of the site or purchase of products.

  • Nothing in these Terms limits your statutory rights or excludes liability for death or personal injury caused by negligence.

12. Privacy

Your personal data is handled in accordance with our [Privacy Policy]. We respect your privacy and comply with UK data protection laws.

13. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page, with the date of the last update.

14. Governing Law

These Terms and any disputes arising under them are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact:

  • Email: [Insert your customer support email]

  • Phone: [Insert phone number]

  • Address: [Insert business address]

Thank you for shopping with LuxArray!